privacy policy

ARTICLE 1: PREAMBLE

This privacy policy applies to the site: www.fidealis.com.

The purpose of this privacy policy is to inform users of the site of:

The way in which their personal data is collected and processed. All data that can identify a user shall be considered as personal data. These include first and last names, age, postal address, e-mail address, user's location or IP address;
What are the users' rights regarding this data;
Who is responsible for the processing of the personal data collected and processed;
To whom this data is transmitted;
The site's policy regarding "cookie" files.

This privacy policy supplements the legal notices and General Conditions of Use that users can consult at the following address:
https://www/fidealis.com

ARTICLE 2: GENERAL CONDITIONS FOR DATA COLLECTION AND PROCESSING

In accordance with the provisions of Article 5 of the European Regulation 2016/679, the collection and processing of data from users of the site complies with the following conditions:
Lawfulness, fairness and transparency: data may only be collected and processed with the consent of the user who owns the data. Whenever personal data is collected, the user will be informed that their data is being collected, and for what purposes;
Limited purposes: the collection and processing of data is carried out in order to meet one or more objectives set out in these general conditions of use;
Minimization of data collection and processing: only the data necessary for the correct execution of the objectives required by the site are collected;
Retention of reduced data over time: the data is kept for a limited period, of which the user is informed, this is in the case the user cannot be informed of the normal period of storage;
Integrity and confidentiality of the data collected and processed: the data controller undertakes to guarantee the integrity and confidentiality of the data collected.

In order to be lawful, and in accordance with the requirements of Article 6 of the European Regulation 2016/679, the collection and processing of personal data may only take place if they comply with at least one of the following conditions listed below:
The user has expressly consented to the processing;
The processing is necessary for the correct execution of a contract;
The processing is in accordance with a legal obligation;
The processing is necessary in order to safeguard the vital interests of the data subject or another individual person;
The processing may be explained by a need linked to the performance of a task in the public interest or in the exercise of public authority;
The processing and collection of personal data are necessary for the legitimate and private interests required by the controller or by a third party.

ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED DURING THE BROWSING OF THE SITE

A. DATA COLLECTED AND PROCESSED AND HOW IT IS COLLECTED
The personal data collected on the Fidealis website, for proof of date of creation and Copyright are as follows:
Last name, first name,
- Name of the company
- E-mail address
- Business address
- Telephone number
This data is collected when the user carries out one of the following operations on the site:
When the user registers to receive information about the services on this site
When the user becomes a customer
When the user requests a quote online
When making a payment on the site, proof of the transaction, including the order form and invoice, will be kept in the site publisher's computer systems.
The controller will store all the data collected in the site's computer systems under reasonable security conditions for a period of 3 years ( three years).
The collection and processing of data shall serve the following purposes:
optimization of targeted advertising
improvement of the relationship prior to commercial engagement
customer relationship management
essential personalization of the registrations made in the name of and on behalf of the customer when using the FIDEALIS service

B. TRANSMISSION OF DATA TO THIRD PARTIES
The personal data collected by the site is not transmitted to any third party and is only processed by the site editor.

C. DATA HOSTING
The Fidealis site, proof of prior art and Copyright is hosted by OVH, whose registered office is located at the following address:
2 rue Kellermann 59100 ROUBAIX
The host can be contacted at the following telephone number: 08 203 203 203 63 - Website: www.ovh.com - Hotline: http://ovh.com/fr/contact/support/
The data collected and processed by the site are exclusively hosted and processed in France.

ARTICLE 4: DATA CONTROLLER AND DATA PROTECTION OFFICER

A. THE DATA CONTROLLER
The controller of the processing of personal data is Philippe OBADIA, who can be contacted as follows:
by email at the address: rgpd@fidealis.com
The data controller is responsible for determining the purposes and means used to process personal data.

B. OBLIGATIONS OF THE DATA CONTROLLER
The controller undertakes to protect the personal data collected, not to transmit them to third parties without the user having been informed and to respect the purposes for which the data was collected.
The site has an SSL certificate to ensure that the information and data transfer through the site is secure.
An SSL certificate ("Secure Socket Layer" Certificate) is used to secure the data exchanged between the user and the site.
In addition, the data controller undertakes to notify the user in the event of rectification or deletion of the data, unless this would entail disproportionate formalities, costs and procedures.
In the event that the integrity, confidentiality or security of the user's personal data is compromised, the controller undertakes to inform the user by any means.

C. THE DATA PROTECTION OFFICER
The user is informed that the following person has been appointed Data Protection Officer (DPO): Philippe OBADIA.
The role of the Data Protection Officer is to ensure the proper implementation of national and international provisions relating to the collection and processing of personal data.
The Data Protection Officer can be reached as follows:
By e-mail: rgpd@fidealis.com

ARTICLE 5: USER RIGHTS

In accordance with the regulations concerning the processing of personal data, the user has the following rights.
In order for the data controller to comply with their request, the user is required to provide them with their first and last name and e-mail address, and if relevant, their account, personal space or subscriber number.
The data controller is required to reply to the user within a maximum of 30 (thirty) days.

PRESENTATION OF THE USER'S RIGHTS IN THE COLLECTION AND PROCESSING OF DATA

a. Right of access, rectification and deletion
The user may review, update, modify or request the deletion of their personal data in accordance with the following procedure:
The registered user can add, modify or delete their personal information from the client interface.
For any portability or account deletion request, it is necessary to send an email to the following email address: rgpd@fidealis.com
In the event of unpaid amounts by the customer beyond the legal deadline, any request for access, modification, deletion or portability could be refused by the site publisher.
If they have one, the user has the right to request the deletion of their personal space by the following procedure:
send a deletion request of your personal space by sending an email to the address: rgpd@fidealis.com. Customer service will then take the request into account within the time limits set by law and in accordance with the mutual obligations and duties of both parties (the user and the publisher).

b. Right to data transfer
The user has the right to request the transfer of their personal data, held by the site, to another site, by complying with the following procedure:
- provide customer user number
- send the request for transfer by email to the address: rgpd@fidealis.com indicating in the subject line " transfer ".
- wait for receipt of the data download link by the technical service which will be sent to the user's e-mail address.

c. Right to limit and object to data processing
The user has the right to request a limitation of use or to oppose the processing of their data by the site. The site is not permitted to refuse unless it can demonstrate the existence of legitimate and compelling reasons, which may prevail over the user's interests and rights and freedoms.
In order to request the limitation of the processing of their data or to formulate an objection to the processing of their data, the user must undertake the following procedure:
- provide customer user number
- send the request for processing limitation by email to the address: rgpd@fidealis.com indicating in the subject line "processing limitation".
- wait for receipt of the data download link by the technical service which will be sent to the user’s e-mail address.

d. Right not to be the subject of a decision based exclusively on an automated process
In accordance with the provisions of Regulation 2016/679, the user has the right not to be the subject of a decision based exclusively on an automated process if the decision produces legal effects concerning them, or significantly affects them in a similar way.

e. Right not to be the subject of a decision based exclusively on an automated process
In accordance with the provisions of Regulation 2016/679, the user has the right not to be the subject of a decision based exclusively on an automated process if the decision produces legal effects concerning them, or significantly affects them in a similar way.

f. Right to have recourse to the competent supervisory authority
In the event that the data controller decides not to respond to the user's request, and the user wishes to contest this decision, or, if they believe that one of the rights listed above is being infringed, they are entitled to refer the matter to the CNIL (Commission Nationale de l'Informatique et des Libertés, https://www.cnil.fr) or any competent judge.

ARTICLE 6: CONDITIONS FOR AMENDING THE PRIVACY POLICY

This Privacy Policy may be viewed at any time at the following address:
www.fidealis.com
The site publisher reserves the right to modify it in order to guarantee conformity with the applicable law.
Consequently, the user is invited to review this privacy policy regularly in order to be informed of the latest updates.
The user is informed that this privacy policy was last updated: 08 / 01 / 2019.

ARTICLE 7: USER ACCEPTANCE OF THE PRIVACY POLICY